Terms and conditions of purchase
The terms and conditions of purchase of the website https://elektonwatches.com/ are applicable exclusively to all sales made through this platform.
1. GENERAL INFORMATION
In compliance with Article 10 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), we hereby inform you that:
That the website https://elektonwatches.com/ is owned by Elekton Watches SL , with NIF B88495718 and registered office at Passeig de Gràcia 79 – 08008 Barcelona, contact phone: +34 629360777 and contact email: firstname.lastname@example.org
The purpose of the website https://elektonwatches.com/ is the wholesale and retail trade of used and occasionally new watches of top brands (Rolex, PatekPhilippe, Omega, AudemarsPiguet, Cartier, Breitling, IWC, JaegerLeCoultre, Panerai, Richard Mille, Tudor, Zenith, VacheronConstantin, Hublot) via the Internet or other means.
All watches displayed on the website https://elektonwatches.com/ have been previously checked and examined and can verify and guarantee 100% authenticity and originality of them. Likewise and complying with the legal procedure established by the Law of Used Goods to ensure the origin and thus to confirm that we are not dealing with stolen objects.
2. WARRANTY OF OUR WATCHES
In Elekton Watches we want to give a special and different after-sales service. For this reason all our watches will be subjected to a rigorous control of operation and tightness so we offer an extended warranty of 15 months from the date of purchase. This warranty covers the functioning of the movement and will be totally excluded:
- Damage caused by misuse of the watch.
- Usual wear and tear due to use or battery replacement.
- Damage caused by incorrect handling or by unauthorized personnel.
Warranty repairs will be carried out by our technical service and in no case will repairs carried out in other workshops without prior notice or consent be covered.
Such warranty extends solely and exclusively to the holder of the warranty card issued by Elekton Watches with the purchase of the watch.
To exercise the right of warranty, you must communicate via email to email@example.com indicating the reason for the request. Elekton Watches will indicate the steps to follow to proceed with the collection of the watch.
3. PRODUCT DESCRIPTION
All descriptions and photographs of the WATCHES displayed on the website are based on information and images taken directly from the watches in our stock, of which we reserve all rights of use. We guarantee to the future buyer that when he receives the WATCH it will be as it appears in the photographs.
4. PRODUCT AVAILABILITY
The availability of the WATCHES displayed on the website www.elektonwatches.com will be updated according to stock. All orders of WATCHES are subject to availability at the time of purchase.
Elekton Watches will not intentionally offer for sale more units than it has in stock.
If, due to uncontrollable causes or unwanted errors, Elekton Watches offers for sale a WATCH not available in stock and it is purchased by a buyer, Elekton Watches undertakes to act in good faith and offer the buyer the possibility of:
- Refund any amount that may have been paid without any penalty through the same means of payment by which it was made.
- Replace with another model of equal quality and value available in stock with the customer’s consent.
All the PRICES of our watches presented on the web are with VAT and insured shipping costs included, except for watches sold outside the National territory and the European Union.
In the USED watches the VAT will not be broken down in the invoice in compliance with the provisions of the Special Regime for Used Goods (REBU) so the invoiced price will be VAT included.
In the case of possible errors in the prices of the published WATCHES, Elekton Watches reserves the right to rectify and cancel the purchase. In case of an error in the final price of any of our WATCHES Elekton Watches undertakes to inform the buyer as soon as possible, the new selling price, offering the buyer the opportunity to reconfirm the order or cancel the purchase with the rectified price.
If it is not possible to contact the buyer, the order will be considered cancelled and the buyer will be refunded the amount of the incorrect total price paid. Elekton Watches shall not be obliged to supply the buyer with any product at the incorrect lower price even if the order is confirmed.
6. ELIGIBILITY FOR PURCHASES
If Elekton Watches considers that a false or fraudulent order has been placed, it reserves the right to cancel it by crediting the buyer the payment made without any penalty for Elekton Watches.
By using the website www.elektonwatches.com the buyer agrees to provide the information requested truthfully and accurately, consenting that Elekton Watches may use such information to contact the buyer if necessary. If the buyer does not provide all the necessary information Elekton Watches may cancel the order.
By making a purchase through the website www.elektonwatches.com the buyer declares to be of legal age and to have the necessary legal capacity to enter into contracts.
7. METHODS OF PAYMENT
Elekton Watches provides buyers with a secure online payment gateway for credit and debit cards, with SSL certificate (Visa, Mastercard, Visa Electron).
By authorizing payment, the user is confirming that the credit or debit card is owned by him/her. Credit cards will be subject to checks and authorizations by the issuing entity, so if such entity does not authorize the payment, Elekton WATCHES will not be responsible for the non-delivery or delay in the shipment of the WATCH, not being formalized the purchase.
We also offer the possibility of payment by bank transfer or bank deposit. In this case Elekton Watches reserves the right to delay the shipment of the purchase until the necessary guarantees of collection are available.
The buyer agrees to make full payment for the products purchased within the time established by Elekton Watches.
8. SHIPPING AND RETURN POLICY
As indicated in section 5. (PRICE) all our insured shipments nationally and within the European Union will be included in the price. For International shipments outside the European Union it is necessary to consult PRICE.
All shipments of our watches will be made within a maximum period of between 12h and 48h once full payment has been confirmed in our bank account, either by bank transfer or credit/debit card payment. In the case of receiving the payment confirmation on a Friday, we will not proceed to ship the watch until the following Monday.
For all domestic shipments and within the European Union, we use an Express Delivery service between 24h and 48h of transit depending on the postal code of the destination town. In the case of international shipments outside the European Union, the approximate delivery time will be between 3 and 4 working days as long as there is no incidence in the import/export process.
All international shipments, as well as shipments to the Canary Islands, Ceuta and Melilla will be accompanied by an import/export declaration to the customs authorities. This document reflects the total amount of the order. The Buyer shall pay the international TAXES or TAXES levied on the products in the territory of collection.
The BUYER acting as a consumer and user has the right to return the order within a period not exceeding 14 calendar days from the delivery of the WATCH.
To make a return, the customer must contact Elekton WATCHES by email and follow the instructions provided. In no case will be accepted returns that do not conform to the procedure and channels marked by Elekton Watches.
Shipping and return shipping costs will not be refunded.
We will not accept returns of products that have been tampered with, have been used or have had the security seals removed.
It is essential that the products to be returned retain their original packaging (box, documentation, accessories…).
Once Elekton Watches notifies that the returned Watch or Watches meet the authenticity and condition requirements, the refund of the payment will be made by the same method in which the purchase was made and in a maximum period between 3 and 5 working days.
For returns of Watches sold outside the European Union and in the event that any TAXES or TAXES expenses are generated in order to carry out the correct export/import, they will be charged to the Buyer.
9. PREVENTION OF MONEY LAUNDERING AND TERRORISM FINANCING
To the effect provided for in Article 4 of Law 10/2010 of April 28, 2010, on the prevention of money laundering and financing of terrorism, the client states and declares that he/she is the real owner of the transaction, warning that his/her data may be transferred to those public administrations that, in accordance with the regulations, have the right to access them.
If the amount of the purchase exceeds 1.000€, the customer will be required to identify himself/herself with a copy of a valid ID card or passport.
Elekton WATCHES reserves the right to withhold the order until the customer identifies himself.
10. MODIFICATIONS TO THE TERMS AND CONDITIONS OF PURCHASE
Elekton Wathces reserves the right to modify at any time the conditions mentioned here, being duly published as they appear here. The validity of these conditions will depend on their exposure and will be in force until they are modified by others duly published on this website.
11. APPLICABLE LAW
The use and purchase contracts through https://elektonwatches.com/ are governed by Spanish law.
Any dispute arising from these terms and conditions of purchase shall be submitted to the jurisdiction of the Spanish courts and tribunals. C/Rayo 28904 Getafe, Madrid.